Tour Sales Specialist

Handling customer questions, inquiries, and complaint
Upselling tours to current Guesta
Preparing and sending quotes and proposals
Researching prospects' purchasing behavior
Maintain Existing Client Relationships: travel consultants maintain client relationships and solve problems to keep repeat clients happy
Customer care: Make phone calls during/ after the trips at the most convenient time for customers, ensure clients are happy with all the services, and solve any problems
Meeting with clients whenever possible.
Demonstrating and presenting products
Negotiating contracts and packages
Working towards monthly targets
Managing the Sales process through specific software programs
Researching prospects and generating leads
Participating in Sales meetings

This position is for Vietnamese Nationals only.
Self-motivated and driven by targets
At least 6 months of industry Sales experience for English-speaking markets. Experience in tourism is an asset.
Excellent customer service and sales skills
Strong verbal and written English communication
Excellent phone and presentation skills
Proficiency in Microsoft Office and sales software programs
Good negotiation and problem-solving skills