Community Operations Executive

Job Title: Community Operations ExecutiveDepartment: Community Operations TeamReports To: Community Operations Manager & CEO
Summary:
Location: 53 Nguyễn Đăng Giai, Thao Dien, District 2, Ho Chi Minh City, Vietnam
Application Deadline: March 31, 2023
Position: Full-Time Executive Staff
Experience: Minimum 1 year
Languages: Fluent Vietnamese, Proficient English
Application Language: English
Job Summary:
We are seeking a highly motivated and organized Community Operations Execution to play a vital role in supporting our growing community. This role will be instrumental in executing various initiatives across marketing, communication, community management, event production, and partnership development. The ideal candidate is a proactive problem-solver with excellent communication skills, a passion for community building, and a strong ability to manage multiple projects simultaneously.
Responsibilities:
1. Marketing & Communication:
Content: Assist in the creation and curation of engaging content for various platforms (e.g., social media, website, blog, newsletters).
Internal & External Communication: Support the development and execution of communication plans to keep internal teams and the community informed.
Marketing Campaigns: Help implement marketing campaigns to promote community initiatives and events.
Marketing Events: Assist in the planning and execution of marketing events, both online and offline.
2. Community Management:
Reporting: Collect and analyze data to generate reports on community engagement and performance.
Documentation: Maintain accurate documentation of community processes, guidelines, and best practices.
Process: Contribute to the development and improvement of community management processes.
Tech Systems, Channels & Tools: Support the management and optimization of community platforms, channels, and tools.
3. Event & Program Production:
Community Events: Assist in the planning, logistics, and execution of community events.
Show Organization: Support the organization and production of shows and performances.
Partnership Events: Collaborate with partners to organize and execute joint events.
4. Partnership & External Development:
Artist: Support the development and management of relationships with artists.
School: Help establish and maintain partnerships with schools and educational institutions.
Organization (Company, Corporate): Assist in identifying, contacting, and building relationships with potential corporate partners.
Helper, Supporter: Coordinate with volunteers and supporters to ensure smooth event execution.

Qualifications:
Excellent written and verbal communication skills in Vietnam [and English, if applicable].
Strong organizational and time-management skills.
Ability to work independently and as part of a team.
Proficiency in using social media platforms and other relevant tools.
Passion for community building and engagement.