Subject Matter Expert (SME)

About usA subsidiary of the FPT Group, FPT Software is known as a leading global information technology service provider headquartered in Vietnam. With over 30,000 employees working in 83 offices across 30 countries on five continents, FPT Software consistently delivers the best solutions to more than 1000 clients, including 100 Fortune 500 companies. Placing human resources as the cornerstone of its achievements, employee experience is our top priority in continually creating an innovative, open, and enjoyable work environment for every member.
In 2023, FPT Software officially made its mark on the global billion-dollar company list. This is evidence of the talent and efforts of multiple generations of employees at FPT Software.
Why not explore your potential and embark on a brilliant journey with us?
Responsibilities• Maximize customer value through segmentation insights and disciplined portfolio management• Drive cross-selling and upstreaming by tailoring solutions to deepen client relationships• Define and manage customer retention strategies including reactive retention and proactive retention programs.• Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations• Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements• Managing the sales bid process by responding to RFI’s & RFP, including proposal composing and presenting.• Working closely with Sales to ensure the successful closure of the sales process• Collaborate with technical teams to develop comprehensive and innovative solutions that address client needs.

• 10 + years of experience in software development projects as a Solution Architect/Technical Leader/ PM/BA, refer in relating to SME position• At least 3 years of experience in the banking domain.• Very good communication skills in English• Proven experience in presales, business development, or sales roles within the IT outsourcing industry.• Familiarity with IT outsourcing services, including software development, application maintenance, cloud computing, and IT infrastructure management.• Understanding of emerging technologies and their business implications.• Possess strong problem-solving and prioritization skills• Have strong presentation skills• Have excellent interpersonal and communication skills and are adept at working with multiple stakeholders