Nhân Viên Hỗ Trợ Kinh Doanh (Sales Support)

Follow management, supervision and coordination with business to resolve all contract information, feedback, complaints, and cancellations from customers regarding service quality and service quality during use.
Perform checks against periodic plans
Implement management and planning for the use of customer care costs
Followand coordinate with business on procedures related to contract renewal
Make weekly/monthly/quarterly reports as required
Other tasks assigned by management.

Graduated in: Banking, finance, insurance, securities, business administration, or other related majors.
Over 2 years of experience in job positions related to corporate customer care, customer experience, after-sales support or similar work.
Skills to expand and maintain networking, good communication, good situation handling and negotiation.
Honest, determined, ready to support overtime work