Customer Service & Satisfaction Intern

JOB DESCRIPTION:
Data Analysis & Report:- Customer Voice: Review Customer Voice (CV) Report from Operations Site, check and make the preparation of reporting, advise/give proposal effectively.- Consolidate transaction by weekly, support monthly and analyse data
Design POP, signage/standee, file Power Point for CSS projects- Make POP, advertisement for promotion programs to promote AEON services- Make file POP for training or report
Marketing Research (Service)- Catch Trend about shopping in Vietnam and Asia/World- Survey Competitors (Focus on trend of Self Service Checkout, new technology service)- Initiate new Ideas / Suggestion in current Non - Cash / Self Service ( SSC/ Kiosk )
Support and do tasks are delegated by CSS Manager

Studying University with major in Social Science, Business Administration, or Marketing (Prefer)
Participating in a minimum 3-month internship
Good customer service mind
Good command in English (verbal/written)
Have a polite, tactful and friendly attitude
Can use Canvas basic
Knowledge in Microsoft Word, Excel and Power Point