Trách nhiệm
Performing day-to-day operational activities in customer service (CS).Giving excellent services to customers.Receive/respond to all incoming inquiries by Email/Chat/App.Moderate Content on User Generated Content on social networksAchieve daily/monthly performance targets defined by the project.Working 20-22 days/ month, 5 days/ week.Service Time: shift rotation Part-time candidates can also apply
Yêu cầu
Intermediate in English (Preferably with IELTS 6.0) no need certificate6 months experience in Customer Service or Content Moderation is a plus (no experience but Good English also can Apply).Having experience in customer support is a plus (no experience but Good English also can Apply).Having experience with Customer Support Software such as Zendesk, Zoho, or Feshdesk, Intercom etc... is a plus (no experience but Good English also can Apply).Willing to work on national holidays (x 200%-300% normal salary), overtime if needed.
Giới thiệu công ty
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