Project Manager (Project Coordinator)

· Lead the onsite team (size 40 members) and coordinate with clients to ensure projects are delivered on time and within scope as per requirement.
· Monitor project progress and performance, providing regular updates and ẻ to s to stakeholders.
· Identify and mitigate project risks and issues.
· Ensure adherence to industry best practices and company standards.
· Foster a collaborative and high-performance project team environment.
· Conduct post-project evaluations to identify areas for improvement.
· Ensure project-cost is effectively by working closely with operation team and HR

· Bachelor's degree
· Minimum of 2 years of project management experience, prefer focusing on data annotation, content moderation, or customer service.
· Strong understanding of project management methodologies and tools.
· Excellent communication, leadership, and organizational skills.
· Ability to work effectively under pressure and meet tight deadlines.
Preferred Skills:
· Experience with AI, machine learning projects, or customer service operations.
· Knowledge of quality assurance and compliance standards in the BPO industry.
· Familiarity with data privacy regulations and best practices.
· Proficiency in project management software (e.g., Microsoft Project, Asana, Trello).