IT Helpdesk

Provide technical support for hardware, software, and network issues.
Install, configure, and maintain operating systems and office devices.
Manage user accounts across company systems.
Monitor and troubleshoot network and connectivity issues.
Ensure IT security and compliance with company policies.
Track and resolve support requests through internal systems.

Bachelor’s degree in IT or related fields.
6 months – 1 year of experience and above
Proficiency in Windows, macOS, and Linux.
Basic knowledge of networking (LAN, Wi-Fi, TCP/IP, DNS, DHCP).
Preferred: Experience with Active Directory, Office 365, Google Workspace.
Strong communication skills, patience, and a proactive mindset.