Group Store Manager

Develop and ensure a first-class appearance and visibility in retail chain of K+ stores/shop-in-shop network under brand of K+ and/or controlled POS in the assigned territory, in more creative and strategic ways. Ensure all in-charged stores are professional, productive, attractive and energetic for customers and employees.
Be familiar with all aspects of retail including without limited to: (a) sales performance management; (b) building & setting up a new store, (c) recruitment, (d) scheduling, (e) training, (f) new retail site identification & acquisition, especially shopping malls environment, (g) retail operations management, (h) digital and trade marketing competence (k) customer retention
Be responsible for the overall day-to-day operations, safety & security, compliance to policies, cash management, operation management of the in-charged stores. Ensure all regulatory requirements are met and inspections, audit are passed annually
Provide team leadership and keep up to date with all local competitor services
Act as the primary point of contact for all employees of the retail store as well as the customers who are on special needs of support
Ensure effective management of an approved budget, timely reporting of PSI, forecasting, ordering
Ensure all employees are well trained and get updated on the features and operation of all equipment and accessories offered by the organization. Possess the ability to perform and coach a competent, committed and confident workforce that consistently meets or exceeds performance expectations
Develop a team approach to problem-solving mindset, encourage personal development in their employees, and lead by example to achieve high employee satisfaction and productivity levels
Responsible for ensuring the team to achieve all set sales target and KPIs for each retail store
Ensure all sales tools are available and in a proper manner.
Prepare internal and external reports (sales and stock report, sales performance report, order intake and retail planning, retail and wholesale forecast, stock management, etc.)
Strong digital marketing competence candidates will have a big advantage.

Vietnamese national
University degree, Major in Commerce, Business management, etc..
At least 5 years of work experiences in retail sales management position
Experiences in managing a chain of retail stores/showrooms; experiences in electronics/hi-tech retailing sector is preferred
Result and solution oriented. High sense of proposal and action. Strong negotiation skills
Good market’s knowledge. Strong analytical skills on market/competitors
Strong skills of coaching/training
Finance and cost management skills
Strong management & leadership skills
Dynamic, result-oriented
Ability to take frequent travels across the country
Fluency in English. Ability to communicate in French is an advantage.