Content English Executive

- Create customer-friendly content beyond basic product descriptions - highlight how features improve customers’ lives;
- Deeply research the product with engineers to understand key features and customer benefits
- Develop engaging content from the customer’s perspective to enhance their experience;
- Optimize product titles and descriptions with strategic keywords to improve visibility in E-commerce platform;
- Continuously refine content to attract customers and drive sales performance;
- Address customer inquiries, concerns, and complaints on e-commerce platforms professionally and promptly;
- Handle product returns, refunds, and negative feedback in compliance with company and e-commerce platform policies;
- Perform other tasks or projects as assigned by leader/ manager.
WORKING TIME:Monday - Friday: 08:00 - 12:00 & 13:00 - 17:00
Saturday: 08:00 - 12:00

- University bachelor’s degree (or upcoming graduation) in Economics, Business Administration, Marketing or Finance
- Having work experience in an E-commerce platform is a plus.
- Proficiency in Google Sheet, Excel and customer service software.
- Proven experience in e-commerce content writing, preferably for platforms like Amazon, Shopify, or other online marketplaces.
- Strong English writing skills with the ability to create clear, engaging, and persuasive product descriptions.
- Willing to learn, thrive in a fast-paced environment and have a can-do attitude;
- Ability to work in teams and collaborate with other departments;
- Having communication skills, problem solving and good time management.