Customer Service - Flight Ticket App

• Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as additional travel advice, modifications, cancellations, and complaints.• Providing accurate, valid, and complete information by using the right tools, methods, and processes.• Immediately updating serious cases/inconstant situations.• Ensuring a high level of...

• Graduated from High school or equivalent• Majors is an advantage.• Fluency in English (Speaking, listening, writing, and reading) - working 100% English.• At least 6-month experience in Customer Service roles or any relevant ones.