Customer Service Staff / Nhân Viên Dịch Vụ Khách Hàng (Nam/Male)

- Monitor and support the Service Center (DSC) in resolving daily operational issues.
- Inspect and evaluate defective components returned by dealers, determine warranty approval or rejection.
- Approve leave requests, overtime, shift changes, and check-in/check-out for Technicians (CT) and the Service Center (DSC).
- Track and approve operational costs of the Service Center (DSC), including electricity, water, rent, office supplies, etc.
- Collaborate with the R&D team of Coway Thailand and Malaysia (communication in English) and handle related tasks.
- Handle warranty requests and provide technical support for B2B customers.
- Prepare and compile daily, weekly, and monthly reports from DSC.

- Gender: Male
- Education: Bachelor's degree in Mechanical Engineering, Electronics, or Refrigeration Engineering.
- Experience: 2 to 5 years of relevant technical experience (experience with air purifiers and water purifiers is an advantage).
- Language: Proficient in English (capable of handling all work-related tasks in English).
- Skills & Attributes: Attention to detail, good health, strong communication skills, hardworking, honest.
- Teamwork & Independence: Ability to work effectively in a team and independently.