Trợ Lý CEO (Phân Tích Data & Customer Experience)

Market trends & Store performance tracking:Analyze product performance by store: Evaluate best-selling items, slow-moving products, and consumer trends in different locations to refine product assortment.Forecast trends and demand: Utilize historical data and market trends to suggest adding or phasing out products, ensuring a compelling and well-balanced assortment.
Analyze product performance by store: Evaluate best-selling items, slow-moving products, and consumer trends in different locations to refine product assortment.
Forecast trends and demand: Utilize historical data and market trends to suggest adding or phasing out products, ensuring a compelling and well-balanced assortment.
Customer Success:Assisting CEO Office in managing customer loyalty programs and optimizing customer experience to provide actionable insights, both online & offline Collaborate with the marketing team to align in-store experiences with consumer trendsCollect, analyse, and interpret customer data to map and understand the customer journey.Create dashboards and reports to visualize data and support decision-making about customer touchpoints
Assisting CEO Office in managing customer loyalty programs and optimizing customer experience to provide actionable insights, both online & offline
Collaborate with the marketing team to align in-store experiences with consumer trends
Collect, analyse, and interpret customer data to map and understand the customer journey.
Create dashboards and reports to visualize data and support decision-making about customer touchpoints
Administrative Support:Assist the CEO and CEO Assistant with scheduling, meeting coordination, and communication management.Handle day-to-day administrative tasks including document management, report preparation, and internal communications.Organize travel arrangements, event planning, and other logistical needs for the CEO Office.
Assist the CEO and CEO Assistant with scheduling, meeting coordination, and communication management.
Handle day-to-day administrative tasks including document management, report preparation, and internal communications.
Organize travel arrangements, event planning, and other logistical needs for the CEO Office.

A Bachelor in Economics / Commerce or Business Management, Marketing,…
Deep understanding of Gen Z insights and market trends, preferably someone close to or with a strong connection to Gen Z
Familiarity with working in a data-driven environment or using analytics to inform decision-making is a strong plus.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and AI-powered tools (e.g., ChatGPT, Gemini Advanced,…).
Strong ability to interpret data, draw insights, and make data-driven recommendations to optimize business processes.
Exceptional organizational and time-management skills with a focus on accuracy and efficiency.
Ability to handle multiple tasks, prioritize effectively, and manage sensitive information with confidentiality.