IT Helpdesk (6-Month)

• First level of IT support for any ISIT problems for Dong Nai factory and Long Binh DC• Troubleshooting and solving problems then updating ticket in ServiceNow• Perform build IT devices (Laptop, desktop, tablet, RF, printer, network devices,…)• Manage IT inventory accuracy 100% for factory and DC (Server, PC, Printer, Mobile devices,…)• Join IT Workforce 360 NCE activities (e.g....

• At least bachelor’s degree in computer related field with 3-year experience.• MCSA and CCNA certifications are preferred• Good command in English both speaking and writing.• Understand basic concept of ITIL especially IT Infrastructure management system process- Good knowledge of Hardware and Software- Basic knowledge of Windows Server 2016/2022- Good Microsoft Windows 10/11, Microsoft Office 2016/2019 (including Visio, Project, OneNote)- Good Microsoft...