Expert, Channel Design & Management

Job PurposeThe job holder has responsibility to develop and manage channels through- Omni channel design and policy development- Omni Channel management- Customer experience and service excellence- Other tasks and responsibilities as assignedKey Accountabilities (1)1. Omni channel design and policy development- Responsible to build a channel development roadmap, including O2O conversion roadmap, revenue, costs- In...

- Bachelor's degree in Economics / Finance / Banking / Marketing / Business Administration- Priority to have a master's degree or higher- Minimum 8 year working experience in banking/finance/credit/marketing with:- Understanding of solutions to improve performance of BB (resource, system, operations, risk management)- Understanding of banking activities- Understanding of strategy, business model, CVP- Understanding...