Field Service Engineer

1. General duties:1.1 Field Service• Deliver technical advice and Ford products to Dealer’s technicians & customers via email and telephone, TSR form.• The FSE to attend daily review of open issue from HAR with Tech’s Hotline team to ensure all issue at dealership are need to be solve at first time...

Required Education/ Background: Bachelor Degree in Marketing, Economics, Commerce/Trading, Business Admin, Automotive Engineering/MechanicsMinimum experience: At least 3 years experiences in Automotive industryOthers:Experience in aftersales service/products is a plusBusiness Acumen is a plusCustomer Service experience.Good at English (Writing, Speaking & Listening) and MS Office (Word/Excel, Power Point).Good analytical...