Customer Service Specialist - Chemical Trading Company

We are seeking a additional Customer Service Desk Specialist to manage the entire order cycle and ensure customer satisfaction. This role requires strong communication and problem-solving skills to support Mandarin-speaking clients.DescriptionAs a 'Customer Service Specialist,' your main responsibilities will include: * Manage full scope order processing, from order management to document presentation. *...

ProfileA successful 'Customer Service Specialist' should have: * Bachelor's degree in a related field. * 5 years of experience in customer service, help desk, or call center roles. * Proficiency in English and Mandarin, with strong order handling and SAP (SD module) experience. * Excellent communication, problem-solving, and time management skills. * Ability to...