Customer Service and Operation Specialist (Air and Seafreight

Key ResponsibilitiesCustomer Support- Act as the primary point of contact for customers regarding airfreight and oceanfreight inquiries and shipments.- Address customer questions and issues promptly, ensuring high levels of satisfaction.Shipment Coordination- Manage the logistics of airfreight shipments, including booking, tracking, and documentation.- Collaborate with carriers, customs brokers, and other stakeholders to ensure timely deliveries.Problem...

- Bachelor’s degree in Logistics, Business Administration, or a related field preferred.- Minimum of 3 years of experience in airfreight and sea freight customer service and operation or freight forwarding.- Strong understanding of airfreight operations, regulations, and industry practices.- Excellent communication skills, both verbal and written, with a strong customer service orientation.- Detail-oriented with...