IT Support Staff

The IT Support Staff installs, configures, troubleshoots and maintains end-user computers, laptops, printers, audio/visual equipment, and related hardware and software. Provides technical support to Students, Parents, Faculty and Staff. Essential duties and responsibilitiesInstall, configure and maintain desktop computers, laptops, tablets, printers, and other peripheral devices. Ensure proper setup, operation and connectivity.1. Troubleshoot hardware, software,...

● Knowledge, Education and Experience:▪ Technical field certification or 2-year degree preferred▪ 3+ years support experience required▪ Familiar with common educational software, systems and devices▪ Experience with Mobile Device Management (MDM) software▪ Expertise with Apple macOS and iPadOS▪ Expertise with Google Workspace● Skills:▪ Proficient troubleshooting skills▪ Strong customer service skills▪ Detail oriented and organized▪...