Customer Service In Real Estate (Fluent English)

I. JOB OBJECTIVEThe Customer Service Executive is responsible for handling inquiries and concerns from foreign customers regarding real estate products and services. This role ensures customer satisfaction throughout the entire process, from deposit to property handover, while providing support with necessary procedures.________________________________________II. KEY RESPONSIBILITIES1. Post-Sales Customer Care:o Address customer inquiries regarding legal documents, sales policies, and...

1. Education:o Bachelor's degree in Business Administration, Real Estate, Law, Foreign Languages, or related fields.2. Experience:o At least 1-2 years of experience in real estate customer service.3. Skills:o Fluent English (mandatory); candidates with experience working with foreign customers are preferred.o Excellent communication and problem-solving skills, with the ability to work with VIP clients.o Proficiency in Microsoft Office, CRM, and customer management software.o Knowledge...