Product Support Specialist

Responsible for pre-sales and post-sales technical inquiries for both internal and external customers. Main contact to Technical Support Head Quarter. Owned highest level of technical competence of selected product specialization and provide high quality remote technical consultancy. Responsible for failure identification and root cause analysis on technical complaint.RESPONSIBILITYImpact on Business• Respond to customers’ technical...

• Bachelor’s Degree in Mechatronic or Electrical. Master’s Degree in Mechatronic or Electrical, but not mandatory• Diploma can be considered based on work experience, preferred with software/ mechatronic/ electrical background• Minimum 5 years of Industrial Automation experience• Knowledge in electric automation and software programming is a must• Knowledge in pneumatic automation is good but...