D2C Customer Experience Specialist (Online to Offline)- Hanoi

Position SummaryTo supervise and manage O2O Sales of the Samsung West Lake Premium Store in order to maximize customer satisfaction to achieve sales targets.Role And Responsibilities[O2O Customer Engagement]Prepare for items assigned to be picked up and accurately handover to customersGuide customer to pick up based on preparation status and policiesAddress customer...

- Bachelor's degree of marketing /business administration or equivalent.- 2+ years relevant work experience in sales and customer experience/Customer Service Management for Well-known companies in Retail/Fashion/Cosmetics/Hospitality... Preferable omni-channel experience. - Independent, self-motivated with excellent interpersonal and communication skills.- Good analytical skills and high adaptability in a fast-moving environment.- Excellent English skills - Willing to...