Customer Service cum Business Operation Officer

Role Purpose:Operations Officer - Customer Services (Ops – Customer Services) is responsible for executing daily operational tasks while delivering exceptional customer service to both internal and external stakeholders from an operational perspective. This role will involve collaborating with various functions within Chubb Vietnam’s business to ensure that project deliverables are met and that a...

• Minimum 1-years-working experience, preferable in financial service (i.e. general insurance with a background in operations, policy administration and customer service); or have a sound knowledge in Contact/Call Center operations and methodologies (at least 1 years working experience in Contact/Call Center environment).• Knowledge:- Familiar with CRM system and CX measurement platform are preferable.- Background...