Customer Quality Service Engineer

1. Goal:Responsible for the processes and activities from receiving a customer complaint to closing it.Follow up on customer feedback and advice the internal organization on risk and failures.Independently managing complex complaints with higher levels of uncertainty and provide advice to customers and organization regarding product reliability and handling.Continuous improvement production quality...

Bachelor's degree in Mechanical or Electronic Engineering or Engineering field. Fluent in English. Basic knowledge of ISO 9001:2008 requirements.Very good communication skills.Sensitive to customer needs, understanding customer expectations.Basic data analysis.Have professional knowledge of below items will be an advantage: · Six...