Operations Staff (Air Freight) - English Skill

The role involves managing various tasks within the Airfreight team, covering both Export and Import services. Key responsibilities include handling system updates according to SOPs, following up on sales/agent opportunities, and updating performance metrics.**Main Responsibilities:- Stay updated on Dolphin service scopes, patterns, and policies.- Serve as the primary contact for customers, ensuring prompt...

**Ideal Candidate:- 2-3 years of experience in a similar customer-facing role in the airfreight industry.- Native-level Vietnamese and high-level English proficiency.- BA in a related field preferred.- Strong communication skills and a customer-focused attitude.- Proficient in computer usage.**Learning Opportunities:- Gain knowledge in Forwarding and Logistics, teamwork, time management, customer service, shipping documents, multitasking,...