Specialist, FC Support (Renewal, Return, Recruitment Support)

Position Objective:- Support, track renewal progress, coordinate with the Sales Force and relevant teams to improve the renewal rate and customer satisfaction through timely support, Re-active SA/UA sales forces.- Support, manage and follow-up the recruitment procedure, ensuring timely submit and sufficient required recruitment documents.1. Support insurance policy renewal process, including:- Prepare and submit renewal...

• Strong communication and coordination abilities.• Good analytical and data management skills.• Proficient in Microsoft Excel and systems.• Ability to work under pressure and manage multiple tasks.• Flexibility and adaptability in handling work-related issues.• Proactive in supporting and motivating sales personnel.• Renewal rate (monthly/quarterly)• Timeliness and accuracy of renewal support• Effectiveness of incentive campaigns...