Assistant Manager - Warehouse Operations

Working location: Block 25, Tan Cang Long Binh Inland Container Depot, Bien Hoa city, Dong Nai province
Working schedule: 5.5 days per week. No shuttle bus to transport from other provinces to the company (Dong Nai province)
RESSPONSIBILITIES:
Overall management for DC operations, in a strategic and cost-effective way.
Drive and take the lead to plan, propose initiatives or suggestions for work improvement projects, and competitive value-added services to our clients
Work proactively and closely with related business stakeholders to meet the customers’ expectations, manage project implementation and execution to achieve objectives of profit growth, and ensure KPIs met
Ensure the operations are being managed in full compliance with company policies and lawful regulations
Supervise and control all related custom process regarding to bonded warehouse operation
Ensure that HSSE is executed in line with Maersk initiatives at all times
Follow up on target KPI’s and recommend process improvements and adopt lean logistics practices and a continuous improvement mindset:
Take training/ coaching to supervisor/ workforce who under your report line
Work in conjunction with Maersk HR for recruiting, training, warning, terminating the labor contract and paying employee interests according to Vietnam labor law
Follow up administration issues for day by day labor requirements
Organize and attend necessary weekly and monthly meetings with Supervisors and/or labor groups to understand and deal with any issues and to issue timely instruction on changes or improvements when required
Ensure that KPI’s are produced in full and on time
Strengthen team through training and development.
END RESULTS
New customers onboarding and go-live smoothly
Continuous improvement in operations processes
Customers satisfaction
ACCOUNTABILITIES
Achieve KPI of operations
Achieve the operations team’s budget & P&L

Education: Bachelor’s Degree
Experience:
3-5 years of professional experience in contract logistics/distribution center operations/Customer service
Solid experience in managing the sizable team
Knowledgeable in B2B/B2C and e-comm business processes.
Analytical and strategic thinking
Strong customer mindset
Result-orientated, good business sense, and hands-on
Proactive, detail-minded, and continuous improvement
Sound negotiation, presentation, and interpersonal skills
Proficient in using Microsoft Office, WMS, TMS
English 04 skills