Process Quality Assurance

Working with a QA Leader to develop processes related to quality.
Working with the project manager (PM) to determine the project development process based on the Company process;
Supporting project to follow the process which is defined;
Auditing projects weekly to ensure the project’s process;
Reminding deadline for Project manager & team;
Raising project risk/issues; Following issues.
Supporting projects to manage customer complaints (investigate, define corrective/preventive action, and follow up).
Recording and analyzing project database to identify areas for improvement in the quality
The meeting, reporting, and other support if needed;

At least 1 year of experience as PQA in software projects; Working with foreign customers.
Bachelor of Science, Computer Science, Mathematics, Engineering degree or equivalent experience;
Have knowledge about implementation methodologies such as ISO 27001, Scrum, and Kaizen;
Having Internal Auditor, Lead Auditor, and Scrum master certificate is a plus;
Personality Requirements:
- Hard-working, responsible, strong interpersonal and communication skills;
- Ability to work independently and teamwork, can work under high pressure;
- Have will and interest to learn;
- Have a service mindset
- Open mind
- Can support other team members well.