Japanese IT Service Desk Analyst

We are looking for a proactive and customer-focused IT Service Desk Analyst with strong Japanese proficiency to join our team and will be the first point of contact for end-user technical issues. The ideal candidate should have excellent problem-solving skills, strong customer service orientation, and the ability to communicate technical solutions effectively in both...

• Bachelor’s degree or equivalent diploma. • Language Proficiency: Japanese N1/N2 level (strong speaking and writing skills). • Experience working with Japanese clients and systems. • Have experience with SCCM, Office 365 services, UEM solutions (Microsoft Intune, Workspace ONE, or similar). • Familiarity with Japanese work culture and business manners. • Strong analytical and problem-solving skills. • Proficiency in English is...