Community And Customer Service Officer

Position ObjectiveThe Community and Customer Service Officer acts as the first point of contact for all incoming enquiries and requests to the school. Managing the Whole School Helpdesk, the role requires efficient and professional customer service, supporting a variety of stakeholders, including potential parents, current parents, faculty, and students among others. Key responsibilities include...

• To embrace the School’s mission, vision, and values.• Shared commitment to safeguarding and promoting the welfare of children and young people.• Self-motivated with an eye for detail.• Demonstrate a growth-mindset.• Phone skills, confident in calling parents and communicating with faculty.• Ability to deal tactfully and confidently with telephone callers and emails senders; ability...