Customer Service Support (Japanese)

• Provides information and assistance to customers via inbound/ outbound calls/ emails;• Answers, escalates and follows up all requests in order to ensure proper response and quality of service;• Registers all details related to customer interactions in the database and contributes to the knowledge base development;• Is the image of the company and follows...

• Language: English - advanced level, Japanese (N2 and above - advanced speaking and listening skills) • Very good IT-skills (MS Office), SAP knowledge and accounting background are a plus; • High sense of responsibility, patience, urgency and customer support; • Capacity to organize and make decisions; • Flexible and...