Customer Service Staff (Korean Speaking)

I. JOB OBJECTIVEEnsuring customer comfortable stay and high level of satisfaction at the Serviced ResidenceII. JOB SUMMARYBeing in charge of operational tasks to providing smooth and good services for tenants.III. RESPONSIBILITIES* Customer Service • Receiving and process to the team in charge related to customer complaints. (Correspond with customers, support customers to resolve daily...

• Communication skills;• Listening skills, to understand exactly what customers require;• Problem-solving skills;• Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations;• Creative thinking, to be able to come up with new ideas to improve customer service standards;• An ability to work well under pressure;• University degree or higher;• Good communication and...