Customer Service (Service Engineer)

Purpose:• Conduct testing of new products and evaluate performance during customer factory visits.• Investigate and address issues related to bottle blowing at customer sites.• Respond to and resolve customer complaints while maintaining strong communication to ensure customer satisfaction.Main duties:1. Product Testing and Evaluation:o Participate in testing new product developments, focusing on their performance and...

Preferred Qualifications• 2+ years of technical service or relevant experience.• University degree: Mechanical Engineering or equivalent.• Prefer candidates have experience in packaging industry, have knowledge about blowing machine.• Good communication skill (English & Vietnamese language)• Problem solving skills..• Independent – handling high pressure work.