Air Customer Service Executive

Tasks and Responsibilities:• Complete daily customer service activity within respective customer servicing cluster, including standard operating procedure (SOP), shipment reports, system operation, customer requirements.• Understand shipment process flows & systems, take corrective action to fix problems and improve continuously.• Work closely with terminal handling team/ nominated agent/local service suppliers to ensure cargo operation and dispatch of airfreight...

Job Requirement:1. 1-3 years + relevant experience in freight forwarding industry.2. Possessing expertise in managing electronics accounts is an advantage3. Must be fluent in English, Chinese is a plus.4. High quality written and verbal communication skills5. Flexibility to adapt to change and thrive in a fast-paced environment.6. Dependability.7. Ability to multitask required.8. Attention to...