Customer Service (Cs) Manager

Key Responsibilities:1. Lead and manage the Customer Service team to ensure exceptional service delivery.2. Develop and implement customer service strategies to align with business goals.3. Oversee order management, customer inquiries, and issue resolution.4. Collaborate with sales, marketing, and supply chain teams to enhance customer satisfaction.5. Monitor and analyze customer service metrics to identify areas...

Job requirements Strong leadership and team management skills. Excellent communication and problem-solving abilities. Ability to thrive in a fast-paced and dynamic environment. 4-5 years of experience in the logistics field Candidate must possess at least a Bachelor's Degree, Logistic/Transportation/Foreign Trade or equivalent. Strong communication skills and good command of English Proactive work attitude, Self-motivated and confident Familiar with MS Word and Excel...