Operator (Nhân viên vận hành)

• Provide customer service - Professionally deals with customers' inquiries promptly• Operate EzyRemit backend system - Responsible for processing all transactions efficiently.• Resolve and follow up on pending transactions, escalating where needed• Ensuring all transactions are performed following the company's Compliance Rules• Suggest changes or improvements to increase accuracy and efficiency in the operations...

• At least three years of experience in Customer services• Excellent communication skills in both English and Vietnamese• Proficiency in Microsoft Excel or experience with handling data• Experienced working by shifts is preferable• Having knowledge or experience in financial service/payment (B2B, B2C) is a plus.• Have attention to detail• Strong time management and problem-solving...