Customer Service Leader

1. Order management• Accountable for the life cycle of a customer order, ensure on-time & in-full delivery and accuracy of sales order quantity and pricing.• To provide Sales Team and Customers with information on order and delivery status, stock availability, backorders, customer credit status, and late payment.• Manage and enhance relationships and processes both internally and externally...

- Associate-degree or equivalent.- Minimum of 1 year of relevant work experience in Customer Service, Supply Chain, Order Management, or Sales Administration is preferred.- Proficiency in Microsoft Office applications (Word, Excel)- Experience with ERP software (Oracle, SAP) is advantageous.- Strong customer service and communication skills- Willingness to work overtime as required.