SCM Customer Service Agent

As Customer Service Agent, you’ll play a vital part in our success:• Owns and manages the customer experience. Manages end-to-end shipment process, in compliance with relevant company procedures and agreements with customer.• Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders to achieve best-in-class Customer Service.• You...

• Talent with few years of relevant experience in logistics / supply chain industry.• Proficient in English communication.• With a result-oriented mindset, problem-solving skills & sense of urgency.• Possesses a proactive and resilient mindset to drive results and overcome obstacles.• Demonstrates a high level of accountability and organizational skills.• Ability to work effectively under...