Customer Service & Training Staff

A. Customer Relations - Maintain relationships with Customers/Dealers through targeted care activities.- Communicate regularly via SMS, Zalo, direct calls, emails, and visits.- Share relevant company updates, new products, dealer activities, promotions, and policy changes.B. Customer Care Programs & Training- Coordinate customer satisfaction surveys with external agencies and relay feedback to relevant departments.- Support...

- Education: University graduate.- Major: Engineering, Automotive Engineering, Economics, Customer Service, Business Administration,...- Experience: 01 year experienced staff is preferred.- Foreign Language: Good communication, reading & writing in English. TOEIC ≥ 600.- Computer Skills: Good at MS Word, Excel and Power Point presentation. DMS/CRM system. Experience in developing and operating DMS/CRM system.- Ability to...