Trách nhiệm
1. Building Operations Management
Oversee daily building operations, ensuring stable and compliant performance.
Ensure the proper functioning and scheduled maintenance of technical systems (electricity, water, HVAC, Chiller, elevators, fire protection, telecommunications infrastructure, etc.).
Develop and monitor building operation procedures, updating them periodically.
Coordinate with service contractors (security, cleaning, landscaping, waste management, etc.) to maintain service quality.
Collaborate with authorities to ensure regulatory compliance.
Propose and implement solutions to enhance operational efficiency and service quality.
2. Financial and Budget Management
Develop and manage the building’s operating budget, monitor expenses, and control costs.
Oversee service fee collection, manage outstanding debts, and propose appropriate pricing policies.
Analyze financial performance and recommend revenue optimization strategies.
Optimize service costs while maintaining quality standards.
3. Customer Service and Tenant Relations
Address tenant inquiries and complaints professionally through various communication channels (email, hotline, written correspondence, etc.).
Foster a high-quality living and working environment to enhance tenant satisfaction.
Organize community events or activities for residents/tenants.
Conduct periodic tenant satisfaction surveys and suggest necessary improvements.
4. Contract and Legal Management
Monitor, review, and execute lease agreements and service contracts related to the building.
Negotiate rental terms with new, renewing, or expanding tenants.
Ensure compliance with legal regulations on building management, occupational safety, fire protection, and environmental protection.
Represent the building in dealings with regulatory agencies and legal matters.
5. Human Resources Management and Training
Supervise building operation teams (reception, technical staff, security, cleaning, etc.) and allocate tasks efficiently.
Develop training programs to enhance employees’ skills and responsibility awareness.
Conduct periodic performance evaluations and suggest improvements to workforce quality.
Ensure staff compliance with operational procedures and internal regulations.
Oversee daily building operations, ensuring stable and compliant performance.
Ensure the proper functioning and scheduled maintenance of technical systems (electricity, water, HVAC, Chiller, elevators, fire protection, telecommunications infrastructure, etc.).
Develop and monitor building operation procedures, updating them periodically.
Coordinate with service contractors (security, cleaning, landscaping, waste management, etc.) to maintain service quality.
Collaborate with authorities to ensure regulatory compliance.
Propose and implement solutions to enhance operational efficiency and service quality.
2. Financial and Budget Management
Develop and manage the building’s operating budget, monitor expenses, and control costs.
Oversee service fee collection, manage outstanding debts, and propose appropriate pricing policies.
Analyze financial performance and recommend revenue optimization strategies.
Optimize service costs while maintaining quality standards.
3. Customer Service and Tenant Relations
Address tenant inquiries and complaints professionally through various communication channels (email, hotline, written correspondence, etc.).
Foster a high-quality living and working environment to enhance tenant satisfaction.
Organize community events or activities for residents/tenants.
Conduct periodic tenant satisfaction surveys and suggest necessary improvements.
4. Contract and Legal Management
Monitor, review, and execute lease agreements and service contracts related to the building.
Negotiate rental terms with new, renewing, or expanding tenants.
Ensure compliance with legal regulations on building management, occupational safety, fire protection, and environmental protection.
Represent the building in dealings with regulatory agencies and legal matters.
5. Human Resources Management and Training
Supervise building operation teams (reception, technical staff, security, cleaning, etc.) and allocate tasks efficiently.
Develop training programs to enhance employees’ skills and responsibility awareness.
Conduct periodic performance evaluations and suggest improvements to workforce quality.
Ensure staff compliance with operational procedures and internal regulations.
Yêu cầu
Fluent English proficiency (both written and spoken) is a must.
Having building management certifications
Bachelor’s degree in real estate management, Business Administration, Engineering, or a related field.
Minimum 3 - 5 years of experience in building management, preferably in Grade B+, A or five-star buildings.
Strong knowledge of building operations, technical systems, fire safety, and legal regulations.
Excellent communication skills, with the ability to work effectively with tenants, contractors, and authorities
Expertise in budget management, contract negotiation, and problem-solving
Having building management certifications
Bachelor’s degree in real estate management, Business Administration, Engineering, or a related field.
Minimum 3 - 5 years of experience in building management, preferably in Grade B+, A or five-star buildings.
Strong knowledge of building operations, technical systems, fire safety, and legal regulations.
Excellent communication skills, with the ability to work effectively with tenants, contractors, and authorities
Expertise in budget management, contract negotiation, and problem-solving
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Property Manager/ Building Manager
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