Ocean Customer Service Administrator

Implementing and managing new customer’s profile to ensure that all information is comply with CEVA’s regulation and policy.
Smoothly managing existing customer.
Managing and validating export booking request from agents and customers
Ensure CEVA performance toward customer with Monthly/Weekly customer visiting
Forecasting export volume
Key contact with customer, supporting and solving customer’s issue
Other tasks assigned by supervisor

At least 6 months of experience in ocean freight/ ocean services
Basic analytical skills and good service orientation.
English Communication