Business Analyst

Acting as the bridge between customer and stakeholder to clarify requirements with tech team (data teams, developers, QC, UI designer,..) both business and system analysis view as well as the bridge among internal team
Collaborate with internal and external stakeholders to do user research, analyze and derive business, analyze functional and non-functional requirements for data products, write SRS (Software Requirement Specification), user stories, mockup,.. and managing product change requests with different priority
Working with PM on project scope, estimation and planning, ensure that product features, functional and technical requirements are accurately defined, documented and clearly communicated to all relevant parties including development team & all stakeholders
Work with QA/QC to verify that all requirements of the system are fulfilled by the implementation in the traceability manner among requirements and implementation
Proactively gather information from multiple sources, reconcile conflicts and distinguish user requirement from the underlying true needs
Collaborate with engineering, data analyst, data scientist and domain experts to establish the product vision, making decision trade-offs between usability, performance, time,…

At least 3-4 years of experience in IT Business Analysis, with a proven track record of successful project delivery. Experience with API integration and database projects is preferred.
Having working experience in a management or leadership positions.
General understanding and experience of business processes as well as an interest to understand a broad range of business models and needs
Strong business analytical skill and logical mind. Be able to grasp the complex software system and learn quickly
Experience in specific industries such as healthcare, finance, e-commerce, or travel
Having of APIs and database is a great asset
Proactive can-do attitude and strong commitment to deadline
Exceptional stakeholder management experience
Excellent written and communication both in English and Vietnamese
Familiar with MS office, able to use SQL on collected data to validate assumptions and propose measure plan
Having experience in pre-sale is a plus