Human Resources (HR) Manager

Who We Are
We work with all kinds of international e-commerce businesses—retailers, wholesalers, and brands—giving you real, hands-on experience with different business models and the chance to make an impact.
We’re a fast-scaling Amazon & TikTok agency on a mission to drive revenue, spot emerging opportunities, and build brands that don’t just grow—they thrive. We’re obsessed with data, powered by creativity, and, most importantly, driven by the people who make it all happen. Around here, we move fast, stay transparent, reward performance, and bring high energy every single day to build multi-million-dollar businesses.
Why We Need You
As our HR Manager, you’ll be at the heart of our people strategy—ensuring that our ever-growing, highly driven team remains supported, empowered, and aligned with our ambitious goals. We’re looking for someone with a genuine passion for people and dedicated to the company, who can balance empathy with tough decision-making. Your ultimate responsibility is to foster a culture where every individual can thrive, stay engaged, and deliver impactful results.
Responsibilities
1. Attract & Hire
• Craft and post compelling job ads that reflect our high-energy culture.
• Drive end-to-end recruitment—from screening and interviewing to onboarding top talents.
• Build pipelines of proactive, passionate, transparent candidates who can match our “Boutique meets Big Scale” mindset.
2. Onboard
• Design and run an engaging onboarding experience that integrates new hires quickly and effectively.
• Ensure managers follow proper onboarding guidelines, and new team members have the resources to win right from day one.
• Monitor probation reviews, ensuring they reflect genuine performance metrics and cultural fit.
3. Engage
• Champion events, team-building activities, and open forums that promote authentic connections and shared passions.
• Maintain a pulse on the team’s morale, encouraging a people-first environment where high energy and result-driven mindsets flourish.
• Identify and address any toxic patterns before they become issues.
4. Manage Performance
• Collaborate with leadership to define clear role expectations and results-focused metrics (behavioral, qualitative, and quantitative).
• Roll out performance management processes that are transparent, data-driven, and aligned with our vision.
• Train managers to hold effective 1:1s, deliver constructive feedback, and create growth paths for their teams.
5. Drive Growth
• Work with leadership on personal and professional development roadmaps for each role and seniority level.
• Organize internal workshops, mentorship programs, and knowledge-sharing to upskill our talent.
• Leverage tools and frameworks (e.g., 9-grid) to pinpoint strengths, maximize potential, and build dynamic, cohesive teams.
6. Offboard & Alumni
• Design a respectful, well-structured offboarding process that safeguards company interests and honors individual contributions.
• Keep in touch post-departure, transforming former employees into brand ambassadors who recall us as a pivotal stage in their careers.

● Experience & Background:
○ 2+ years in HR, People Operations, or a similar role, ideally in a reputable organization recognized for strong people practices.
○ Proven track record in end-to-end HR responsibilities: recruitment, onboarding, performance management, engagement, people growth, and offboarding.
● Skills & Traits:
○ Flawless English (written and spoken) – our clients and internal communications are mainly in English.
○ Empathy & Emotional Intelligence – you genuinely care about people, can read the room, and respond with compassion and fairness.
○ High Energy – you bring enthusiasm, resilience, and positivity into every interaction.
○ Transparency & Communication – you’re comfortable having tough conversations and delivering honest feedback.
○ Organized & Efficient – you thrive in fast-paced environments and bring order to chaos.
○ Data-Driven & Proactive – you anticipate needs, use insights to guide decisions, and always seek improvement.
○ Loyalty & Discretion – you handle sensitive information with the utmost care and align with top management’s vision.
● Mindset:
○ Meritocracy – You believe in recognizing and rewarding performance, consistently pushing for excellence.
○ People-First – No business can scale without its people as the company's backbone.
○ Growth-Oriented – You’re ready to build a robust HR function that evolves with our company, potentially growing into Head of HR or CHRO based on merit and impact.
○ 188% Commitment – You’re excited to be part of a rapidly scaling organization, ready to go the extra mile because you believe in bringing our members together to the international e-commerce ecosystem.