Trách nhiệm
Receive customer inquiries from the Marketing team and consult with international ones (entrepreneurs, multi-national corporations, etc.) based on their needs for corporate services related to start-ups, bank account opening, etc. via email, live chat, and phone calls in English.- Present, promote and sell services to prospective customers to meet individual monthly targets.- Collaborate with the Customer service staff/Sales Admin to complete orders as the company's procedure (This task will be trained later).- Maintain customer relationships.- Manage customer data and orders on CRM.- Provide regular, transparent, detailed feedback and reporting on personal performance (if requested) to Team Leader/Head of Department.- Other tasks assigned by Team Leader/Head of Department.
Yêu cầu
- Fluent in English- Bachelor's degree in English Linguistics, Economics, Banking, Business Administration, Business Laws, etc.- At least 1 year of work experience in related fields such as Sales, Customer Service, Service Consulting Corporate Services, etc.- Highly effective teamwork spirit, time management, organizational, negotiation and problem-solving skills- Excellent knowledge of MS Office- Familiar with documentation and CRM system- Proactive attitude, hardworking, able to work both independently and within a team, able to multitask
Giới thiệu công ty
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