Customer Service Team Leader (BPO, Call Center)

You will: Business management: • Make sure the team meets MS KPI. • Make sure the team follows the compliance and security policies. • Offer non-technical training (including but not limited to business processes, case ...

• Proficient in English (4 skills) • Willing to work rotating night shifts. • At least 2 years of experience in the same role in the BPO industry. • Excellent team leadership skills, able to unite the team, and help team members maximize their strengths and improve their weaknesses. •...