IT Support (Night Shift - Offer Up to 24M)

- Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.- Resolves or escalates multiple and varied customer issues. Documents technical work and research.- Analyzes problems and develops solutions for customer...

- Working hours (Fixed Night shift): 10PM-7AM, working 8 hours per shift, with a total of 5 shifts per week, and 2 flexible days off- Willing to work night shifts assigned by the manager, as well as during Tet and holidays (with a salary up to four times the normal rate)- Proficient in English...