Community Building 1)Build and manage communities on Zalo, Facebook Group, TikTok, and Telegram tailored to job seekers, landlords, renters, employers, etc. 2)Design onboarding, discussion topics, live events, and long-term engagement strategies. 3)Maintain active Zalo Group/Official Account management, including member moderation, segmentation, content planning, and integration with CRM. Content & Influencer Collaboration 1)Collaborate with content creators and KOLs on TikTok, Facebook, and YouTube to drive acquisition traffic. 2)Plan co-branded campaigns, community AMAs, livestreams. Private Traffic & Growth 1)Drive user migration from public platforms (TikTok/Facebook) to private Zalo communities; 2)Implement automated message flows on Zalo OA, optimize conversion from leads to activated users. 3)Monitor community metrics: engagement, conversion, churn rate. Cross-functional Collaboration 1)Work closely with content marketing, product, and growth teams; 2)Provide user insight, pain points, and feedback collected from communities.
Yêu cầu ứng viên
1)2+ years experience in social media or community operations, especially Zalo, TikTok, Facebook Group; 2)Strong understanding of Zalo ecosystem: OA management, API, Broadcast messaging, mini-apps; 3)Familiar with Vietnamese digital user behavior, especially Gen Z and blue-collar groups; 4)Proactive, organized, and hands-on with a test-and-learn mindset; 5)Fluent in Vietnamese; working English or Chinese is a plus.
Fidovn nghiêm cấm các công ty và người tìm việc tham gia vào các hoạt động bất hợp pháp, bao gồm các hành vi vi phạm thuần phong mỹ tục và lừa đảo.
Các hoạt động cho vay và tài chính bất hợp pháp, xúi giục người tìm việc đi tìm việc ở nơi khác, sử dụng trải phép lý lịch, tịch thu tài liệu/tài sản,....Khi phát hiện hãy báo cáo ngay