Guest Relation Officer (Chinese Speaking) | Nhân Viên Quan Hệ Khách Hàng (Giao Tiếp Tiếng Trung)

JOB SUMMARYSupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems...