Vendor Management Executive

1. Management To allocate, build headcount planning for each vendor to ensure they can deliver their service efficiently based on forecast and max capability of ground as well as vendors. Build a structured approach to vendors: KPI, quality management… Evaluate vendor performance monthly. Record and reconcile with vendors on headcount usage on a weekly/monthly Lead and maintain positive relationships with outsourcing agencies. Manage OS workers with operation function Manage OS documentation as SOP Support to control and collect documents from a vendor. Planning and coordination with Function (PR/PO coordination with Procurement, Fin) To participate in a market survey in the same industry to determine prevailing pay rates and benefits, identify internal trends, and compliance improvements Reports as direct manager’s request 2. System Support for controlling data in the WFM Check data in the WFM and compare with Operation and Supplier Coordinate with Ground to track attendance, leaves, OT, OS Payment… Control Vendor service by WFM and process for further payment Other tasks assigned by the direct manager